About
As a Philly-Based Account Management professional with 6+ years of experience and a strong PR background, I specialize in supporting creative teams and client stakeholders from discovery through delivery. Experienced in client communication, project coordination, and cross-functional collaboration across creative, digital, and production teams, I’ve progressively taken on greater ownership in Coordinator and Strategist roles.
I am now actively pursuing Account Executive opportunities, where I can leverage my expertise in managing client relationships and delivering high-quality, thoughtful work in dynamic, fast-paced environments.
Latest Work Experience
April 2024 — February 2026
Account Coordinator at Evernorth Health Services® (The Cigna Group®)
Remote – Worked from Philadelphia, PA
Key Responsibilities:
- Directed cross-functional collaboration between creative and business stakeholders, serving as the primary lead to drive strategic alignment and execution across enterprise priorities for Accredo Specialty Pharmacy®, Express Scripts®, EviCore®, and MDLIVE®, all under the umbrella of The Cigna Group®.
- Managed 10+ concurrent initiatives, overseeing timelines, dependencies, and internal resources to ensure consistent on-time delivery.
- Spearheaded project discovery sessions, translating complex healthcare business objectives into actionable creative briefs, detailed scopes of work, and structured project plans.
- Monitored project scopes and tracked spend against estimates, proactively identifying risks and flagging potential budget variances to safeguard account financial health.
An in-depth professional scope of the role can be found here.
October 2022 — November 2023
Account Strategist at quench agency
Hybrid – Philadelphia, PA
Key Responsibilities:
- Oversaw day-to-day engagement for key CPG clients, including StarKist® and Del Real Foods, serving as the strategic liaison between clients and internal media, creative, and analytics teams.
- Monitored market trends and competitor activity to support proactive account growth conversations and identify expansion opportunities across paid social, paid search, email, and other digital channels.
- Supported ongoing campaign optimization by identifying audience insights, testing opportunities, and performance trends to improve engagement, conversions, and overall ROI.
An in-depth professional scope of the role can be found here.
Endorsement from a Former Colleague
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“Alex elevates every project she touches and makes the work and the team stronger.”
– Creative Director, Cigna Internal Agency
Other professional endorsements and recommendations can be viewed on LinkedIn.
Education
Graduated May 2021
Temple University BA in Communications and Public Relations
Philadelphia, PA